legal

Is Electronic First Shop legit? Yes. Electronic First Shop is the software and Steam storefront of Electronic First, a digital retailer that has been trading since 2007. Where the main Electronic First site covers gaming across every platform, the Shop concentrates on three things: Microsoft Windows and Office licence keys, Steam preloaded game accounts, and wholesale software for resellers.

Being a smaller, focused store is deliberate. Windows and Office licensing has its own rules around Retail and OEM keys, device limits and regional restrictions, and customers are better served by a store that understands those details than by a general marketplace. Every product page on the Shop states exactly what kind of licence you are buying, how many devices it covers and whether it can be moved to a new machine.

The prices are low because the model is simple. We buy licences in volume from authorised distributors, hold no physical stock, and deliver by email the moment payment clears. There is no packaging, no warehouse and no courier, and that saving goes into the price. A Windows 11 Pro key on the Shop costs a fraction of the boxed price for the same reason a downloadable game costs less than a disc.

Every key we sell is genuine. Keys activate directly with Microsoft, receive updates as normal, and are backed by our money-back guarantee: if a key does not activate and our support team cannot fix it, we replace it or refund you. Steam preloaded accounts come with the game already in the library and full instructions for securing the account under your own email and password.

Delivery is fast because it is automatic. Once your payment is confirmed the key is released to your email address and to your account on the Shop, usually within a minute or two. On a small number of first orders we run a short verification check to protect against card fraud. That check is there to protect you as much as us, and it is normally finished within minutes.

You do not have to take our word for any of this. Electronic First has been reviewed on Trustpilot by more than 50,000 customers and holds an Excellent rating. Trustpilot is an independent platform where anyone who has bought from us can leave feedback, good or bad, and we cannot edit or remove it. Reading a few hundred of those reviews will tell you more about how we operate than anything we could write here.

If something does go wrong, there is a person to talk to. Our support team works around the clock, every day of the year, and most activation questions are resolved in a single reply. Wholesale customers have a dedicated enquiry channel and a named contact once their first order is placed.

Your payment details never touch our servers. Checkout is handled by PayPal, Visa, Mastercard, Apple Pay and Google Pay, and by an established crypto payment processor for USDT, USDC and BNB. Wholesale customers can also pay by bank transfer or PayPal invoice. Every page on the Shop is served over HTTPS, and our Privacy Policy explains plainly what we collect and why.

In short, Electronic First Shop is a legitimate store run by a company with nearly two decades of trading history, tens of thousands of public reviews, genuine products, instant delivery and a real support team. If you have any doubt at all before ordering, contact us first and ask. We would rather answer a question than lose your trust.